FAQs

  • What areas do you service?

    E-Pro Waterproofing is based in Wollongong and services residential and commercial projects across Sydney, Wollondilly and surrounding regions.

  • What types of waterproofing do you offer?

    We specialise in both internal and external waterproofing - including bathrooms, laundries, showers, balconies, terraces, planter boxes, rooftops, retaining walls and more.

  • Can you handle large-scale or commercial waterproofing projects?

    Yes. Our team has experience in commercial and multi-residential developments, delivering quality waterproofing solutions on schedule and within specification.

  • How long does waterproofing take?

    A standard bathroom or laundry typically takes 1-2 days, depending on the layout, size and curing time. External areas like balconies or rooftops may take longer due to additional layers and drying requirements.

  • What products do you use?

    We use premium membranes, primers and sealants from leading Australian manufacturers. Each system is selected based on its application - from flexible membranes for wet areas to UV-stable coatings for exposed outdoor environments.

  • Can you work directly with my builder or tiler?

    Yes. We work closely with builders, tilers and other trades to ensure every stage of your project runs smoothly. As the sister company of Elite Tile Works, we can also manage tiling process directly if preferred.

  • Can you meet project certification and compliance requirements?

    Definitely. We work to Australian Standards and provide all relevant documentation and certification for council, strata or project handover requirements. Safety and compliance are a core part of our process.

  • Do you offer warranty and ongoing maintenance?

    Yes. All E-Pro waterproofing work is backed by both a manufacturer’s product warranty and our E-Pro workmanship guarantee, ensuring long-term reliability and compliance. We provide repair services such as leak detection, membrane repair and re-sealing.